Privacy Policy
Last Updated: September 2026
Main Elara Moon ("Main Elara Moon," "we," "our," or "us") is owned and operated by ECOMSPEICHER LLC, a New York limited liability company.
Merchant of Record: ECOMSPEICHER LLC 322 JEROME ST, PAINTED POST, NY, 14870 United States Email: support@elaramoon.store Phone: 1 (713) 337-5492 (Mon – Fri, 9am – 6pm EST) Website: https://mainelaramoon.store
Introduction
Main Elara Moon respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard information when you visit our Website or purchase our products and services. By using our Website, you agree to the collection and use of information described in this Policy.
Information We Collect
We may collect information that you voluntarily provide, including:
Personal Information
First name
Last name
Email address
Billing address
Country
Payment information (processed securely through our payment providers)
Customer support communications
Order Information
Products purchased
Subscription status
Transaction history
Payment confirmations
Personalization Information Depending on the product purchased, we may collect information such as:
Birth date
Questionnaire responses
Relationship preferences
Personal interests
Other information voluntarily submitted for personalization purposes
You should only provide information that you choose to share.
Information Automatically Collected
When you visit the Website, certain information may be collected automatically, including:
IP address
Browser type
Device information
Operating system
Language preferences
Pages visited
Session duration
Referral source
Time and date of visit
Cookies and Similar Technologies
Main Elara Moon uses cookies and similar technologies to improve your experience. These technologies help us:
remember user preferences;
keep the Website functioning properly;
understand visitor behavior;
improve Website performance;
measure advertising effectiveness;
prevent fraud.
You may disable cookies through your browser settings, although doing so may affect Website functionality.
Advertising & Analytics
We may use trusted third-party providers to help us understand Website performance and improve our marketing efforts. These providers may include:
Google Analytics
Meta (Facebook) Pixel
Google Ads
TikTok Pixel
Pinterest Pixel
Email marketing providers
Customer relationship management (CRM) platforms
These providers may use cookies or similar technologies to measure conversions, improve advertising relevance, and analyze Website traffic.
Payment Processing
Main Elara Moon does not store your complete credit card information. Payments are securely processed by PCI-compliant third-party payment processors. Those processors receive only the information necessary to complete your transaction and are responsible for securely handling payment information in accordance with applicable payment industry standards.
How We Use Your Information
We may use your information to:
fulfill purchases;
personalize digital products;
deliver purchased content;
process recurring subscriptions;
provide customer support;
communicate regarding orders;
send transactional emails;
send subscription renewal notices where required;
improve Website functionality;
analyze customer behavior;
detect fraud;
comply with legal obligations.
Marketing Communications
With your consent or where otherwise permitted by law, we may send promotional emails regarding:
new products;
special offers;
educational content;
company updates.
You may unsubscribe at any time by clicking the unsubscribe link included in marketing emails. Transactional emails related to purchases, subscriptions, billing, or customer support may still be sent when necessary.
Sharing Information
We do not sell your personal information. We may share information only when necessary with trusted service providers including:
payment processors;
hosting providers;
analytics providers;
email delivery providers;
customer support software;
fraud prevention providers;
legal advisors;
government authorities when required by law.
These providers may access only the information necessary to perform their services.
Data Retention
We retain personal information only for as long as reasonably necessary to:
provide our services;
maintain customer accounts;
comply with tax obligations;
comply with payment processor requirements;
resolve disputes;
enforce our agreements.
When information is no longer required, it is securely deleted or anonymized where reasonably practicable.
Data Security
Main Elara Moon implements commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. Although no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure, we continuously work to maintain appropriate security measures.
Your Privacy Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:
access your personal information;
correct inaccurate information;
request deletion of certain information;
object to certain processing activities;
request a copy of your information where applicable.
To exercise these rights, please contact us at: support@elaramoon.store We will respond in accordance with applicable law.
International Users
Our Website is operated from the United States. If you access the Website from another country, you understand that your information may be transferred to, processed, and stored in the United States or other jurisdictions where our service providers operate.
Children's Privacy
Main Elara Moon is intended for adults. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected, we will take reasonable steps to delete it.
Third-Party Websites
The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites. Users are encouraged to review the privacy policies of any external websites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes become effective upon posting the revised Policy on this Website. The "Last Updated" date above will indicate the latest revision.
Contact Us
If you have questions regarding this Privacy Policy or the handling of your personal information, please contact:
ECOMSPEICHER LLC 322 JEROME ST, PAINTED POST, NY, 14870 United States Email: support@elaramoon.store Phone: 1 (713) 337-5492 (Mon – Fri, 9am – 6pm EST) Website: https://mainelaramoon.store